Case Studies

College of the Mainland: When Disaster Strikes

When Hurricane Harvey hit, College of the Mainland's only priority was making sure their students were taken care of. Andrea Fillip, bursar at College of the Mainland, explains how Nelnet Campus Commerce were able to help their students delay payment plans, so they can focus on recovering from the crisis.

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West Valley-Mission Establishes a New Payment Plan Solution Under Tight Timeline

With just 12 weeks to implement a new payment plan application with their newly installed ERP system, West Valley-Mission Community College District reached out to Nelnet Campus Commerce for help. Our team willingly accepted the challenge, which ultimately delivered a system that saved the district time and resources. Hear from Director of Information Systems Ron Smith as he details how our powerfully innovative technology and unique partnership approach helped his campus succeed.

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Actively Managed Payment Plans Decrease Creighton University’s Delinquency Rate

The Creighton University business office was challenged with balancing the delivery of high-quality, hands-on customer service to students and families with the heavy workload that came with manually managing the university's tuition payment options. Two leaders from Creighton discuss how Actively Managed Payment Plans help schools offer a more convenient and affordable option for families, combine student financial account information on one platform, and reduce the workload for business offices.

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Cornell Implements Student Choice Refunds to Increase Efficiencies on Campus

Prior to launching Student Choice Refunds, Cornell University used a disbursement model that relied heavily on the issuance of debit cards to students. Because this method has fallen under increased regulatory scrutiny, Cornell chose to take a new approach to student refunds. This allowed them to implement a program that gives students the refund options they need.

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